MPLE Travel (A Division of Elite Travel)

Beach holidays, bucket list trips, group excursions; you love it all. Delivering an impeccable client experience with every interaction brings you joy and is what sets you apart from the rest. Crafting the perfect itinerary brings you a level of excitement and satisfaction that simply cannot be matched.

This is more than “just a job” to you, it’s a way to share your passion for travel and seeing the world. If this sounds like you, keep reading!

Not only do you love working with your clients, but you are a self-starter who, above all else, enjoys crafting lasting relationships. Whether it be suppliers, colleagues, potential or actual clients, deep down you’re a true people person.

In this role, you will be responsible for constructing unique travel itineraries (90% leisure, 10% corporate), with a large portion of business coming from MPLE’s parent company.

This position will be full time and 100% remote.

Responsibilities and Skills:

• Unparalleled customer service – someone who truly goes above and beyond to retain a client for life
• Assessing your clients’ needs, then providing appropriate travel/ excursion recommendations with their best interest in mind
• Organizing all aspects of travel, from beginning to end – booking tickets and accommodation, securing rental transportation, along with any other requirements
• Enthusiastically researching various destinations and means of travel regarding prices, customs, visa/ vaccine requirements and more
• Managing all unforeseen situations or client issues, such as travel emergencies, with true empathy and understanding
• Keeping accurate record of client deposits, remaining balances, and their due dates
• Maintaining a current knowledge of travel partner offerings and products

Must-Haves:

• Minimum 2 years of proven working experience as a Leisure Travel Consultant
• Excellent knowledge of the Sabre GDS
• A true commitment to delivering an elevated client experience
• Proficiency in English; knowledge of additional languages is an advantage
• Working knowledge of various areas of travel (domestic/international, business/holidays, group/individual etc)
• Demonstrable ability to work effectively under pressure while continuing to maintain a high level of client service
• Passion for people, travel, and destinations around the globe
• Ability to meet employment eligibility requirements in Canada 
• Agrees to background checks to confirm that you are bondable

Education and additional considerations:

• Post-Secondary in Travel and Tourism is preferred, although not required.
• A strong drive, proven results, and positive attitude are the most sought-after attributes.

We offer unlimited career potential, and a competitive compensation package will be negotiated based on experience and qualifications. There will be a combination of a competitive base salary and a commission structure, along with travel perks.

Does this sound like an opportunity you just can’t pass up?

Let’s get started.