Leisure Travel Designer

Location: Remote - AB, Canada

Date Posted:
April 1, 2022

MPLE Travel (A Division of Elite Travel)

Beach holidays, bucket list trips, group excursions; you love it all. Delivering an impeccable client experience with every interaction brings you joy and is what sets you apart from the rest. Crafting the perfect itinerary brings you a level of excitement and satisfaction that simply cannot be matched.

This is more than “just a job” to you, it’s a way to share your passion for travel and seeing the world. If this sounds like you, keep reading!

Not only do you love working with your clients, but you are a self-starter who, above all else, enjoys crafting lasting relationships. Whether it be suppliers, colleagues, potential or actual clients, deep down you’re a true people person.

In this role, you will be responsible for constructing unique travel itineraries (90% leisure, 10% corporate), with a large portion of business coming from MPLE’s parent company.

This position will be full time and 100% remote.

Responsibilities and Skills:

  • Unparalleled customer service – someone who truly goes above and beyond to retain a client for life
  • Assessing your clients’ needs, then providing appropriate travel/ excursion recommendations with their best interest in mind
  • Organizing all aspects of travel, from beginning to end – booking tickets and accommodation, securing rental transportation, along with any other requirements
  • Enthusiastically researching various destinations and means of travel regarding prices, customs, visa/ vaccine requirements and more
  • Managing all unforeseen situations or client issues, such as travel emergencies, with true empathy and understanding
  • Keeping accurate record of client deposits, remaining balances, and their due dates
  • Maintaining a current knowledge of travel partner offerings and products

Must-Haves:

  • Minimum 2 years of proven working experience as a Leisure Travel Consultant
  • Excellent knowledge of the Sabre GDS
  • A true commitment to delivering an elevated client experience
  • Proficiency in English; knowledge of additional languages is an advantage
  • Working knowledge of various areas of travel (domestic/international, business/holidays, group/individual etc)
  • Demonstrable ability to work effectively under pressure while continuing to maintain a high level of client service
  • Passion for people, travel, and destinations around the globe
  • Ability to meet employment eligibility requirements in Canada 
  • Agrees to background checks to confirm that you are bondable

Education and additional considerations:

  • Post-Secondary in Travel and Tourism is preferred, although not required.
  • A strong drive, proven results, and positive attitude are the most sought-after attributes.

We offer unlimited career potential, and a competitive compensation package will be negotiated based on experience and qualifications. There will be a combination of a competitive base salary and a commission structure, along with travel perks.

Does this sound like an opportunity you just can’t pass up?

Let’s get started.

If the above sounds like you, please apply for the role here.

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